It was Christmas Eve 2017 that Will Bruce first landed in Australia, and his visit didnât exactly get off to a great start. The cricket-loving Englishman had timed his stay to coincide with the Boxing Day Ashes Test at the MCG, and his team was struggling badly.
âMy first interaction with an Australian was the guy at Melbourne passport control who just laughed at me and asked, âWhat are you doing here mate? Youâve already lost!ââ Will recalls.
The bad luck didnât last however, because later that year in Sydney, a meeting with AgriWebb co-founder Justin Webb led to a job offer. âLike all new opportunities, it was a bit of a gamble, but one I took based on the founders. In those three people, you have all the experience you could wish for in an early-stage startup,â Will says.
Will joined AgriWebb with his own diverse background of experiences to bring to the table. After completing a Bachelor of Science at university, he started his working career at PwC. There, he audited financial accounts for companies ranging from Premier League football clubs to global Jewellery brands before a shift to Transaction Services took him into retail & fast moving consumer goods.
âThere was no better start. It was a great lesson in how you need to build relationships with people to ask the tough questions; all whilst getting a brilliant understanding of what drives business performance. You would arrive on a project with new team members, clients & partners and go through the operation from top to bottom,â he says.â¨
He went on to take a job as Chief of Staff for Sage CEO Stephen Kelly. The role saw him travel the world, orchestrating meetings with C-suite members and managing Stephenâs communication with Sage customers, colleagues and investors. âIt was a ringside seat to how you turn around a FTSE 50 business with millions of customers and thousands of colleagues. The central tenet was simple â no matter where we were in the world â it always came back to one thing only â delighting customers.â Will was promoted within the company to VP roles and led the deployment of SaaS-based models for Sage in eight countries. After all of this experience from a career that took him around the globe, only one big question stood before Will, could he sell software to farmers?
âI was a little petrified,â Will admits. âPeople in the industry told me youâve got to be in ag, youâve got to be a farmer, and youâve got to be Australian: those are the key things. Here I was, a long way from home and with minimal farming knowledge.â
The enthusiasm Will felt for AgriWebb eclipsed any nerves he felt. He recognised the livestock enterprise management platform could transform an industry that had been overlooked for so long. âI saw there was immense value in our product. We just had to understand how to present that value and bring the industry on the journey.â
What often gets misunderstood is that youâre working with incredibly bright people in this industry. Producers have been through all sorts of adversity, and to survive, theyâve had to change and adapt at pace.
Will Bruce
VP of Enterprise, AgriWebb
Discovering an Industry Ripe for Change
Will recalls the early days at AgriWebb when the company was still in its infancy. âWe went off to Western Australia, where it was a matter of heading down a farm driveway, putting up a banner in the shearing shed and waiting to see who turned up. I remember one old boy in the front row when I presented for the first time was asleep within five minutes.â
âAt the time, we thought we would need to partner with a large Ag enterprise to change the level of technology adoption in the industry. Whatâs happened instead, is that we have had to take responsibility as the first-mover and drive that technology adoption ourselves in the livestock ecosystem.â Will says.
âWhat often gets misunderstood is that youâre working with incredibly bright people in this industry. Droughts, fires, floods, Brexit, Mad cow disease and now carbon emissions are all issues beyond comprehension. Producers have been through all sorts of adversity, and to survive, theyâve had to change and adapt at pace.â
Across Australia, then across the globe, Will has found livestock producers who are ready to adopt technology that will increase efficiency and productivity. Last year he visited a cattle station ten hours south of Darwin in the Northern Territory. âIt was 5,000 square miles â thatâs not far from being the size of Wales. 45 degrees, 80% humidity, and youâre standing out in the middle of the property, miles from anywhere and anything, but the sentiment is the same. Producers are desperate to innovate and go on the digital journey; they just want someone to do it with them.
Looking to the Future
Now, Willâs AgriWebb journey is taking him back to London as VP of Enterprise Strategy. There, he wants to help ensure farmers are rewarded for the work they do. âOne reason I joined AgriWebb in the first place was because the supply chain in this world is so unique, where a live animal goes through multiple stages and locations before ending up with the consumerâ he says.
âHistorically, there was no visibility into whatâs performing and whatâs not, where the efficiency gaps and opportunities are, and steps one could take to improve. Let alone, respond to changing demands and requests from the consumerâ
âThe UK market is the most progressive we have seen across all the geographies in that there is a trusted, collaborative relationship between Producer, Processor & Retailer where sharing data results in upsides for all concerned. As UK Retailers execute on their Net Zero strategies there is no better example of a rising tide lifting all boats throughout the supply chain. Most importantly itâs a win for farmers because, from AgriWebbâs inception, thatâs what continues to drive us allâ
âAs we found with improving technology adoption for Producers, we need to take responsibility for taking these market leading concepts around the world to ensure the industry gets access to game-changing technology that will drive value and impact for all concerned.â
As he prepares to head home to the UK, Will reflects on how AgriWebb, the industry and his role in the company has evolved: âAs AgriWebb brings on household names around the world that are industry leading in their drive for supply chain transparency, I have to pinch myself when I think this all started with me standing in a shearing shed in Western Australia.â
If youâd like to continue to follow Willâs journey at AgriWebb, you can do so via LinkedIn here.